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Tuesday 4 Feb 2014 – Public Internet Aggregation Router at TCC Data Centre

Tuesday 4 February 2014

At 11.59am, a Public Internet Aggregation Cisco Router failed to operate correctly. This issue was detected instantly and a Mach engineer was dispatched immediately to site to perform the hard-reset/config-reload required.

Expected restoration of services: 12.15 to 12.30pm.

This is affecting only one Mach Data Centre (TCC) and within that, is only affecting Public Internet access services for some clients that utilise this affected circuit.

Services restored at 12.17pm

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