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Thursday 21 Nov 2013 – TPG/PIPE Private WAN Comms Brisbane Metro Outage

Thursday 21 November 2013

At 2.51am early this morning, TPG/PIPE Networks (http://tpg.com.au) suffered an unplanned Private WAN Comms Outage that is widespread and affecting the wider Brisbane Metro area (at a minimum).

TPG is managing this issue as a top priority (ref SD-229753).

This is affecting some Mach clients, and only those who have “private WAN” comms into our TradeCoast Central (TCC) Data Centre. It is not affecting Internet connectivity. There is no issue or failure in any Mach systems or services – it is just that if a client normally connects to TCC hosted services via a “private WAN” TPG service, they will not be able to access.

Services were restored by TPG at 8:58am.

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