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Sunday 27 Jan 2013 – Cascading Energex Power Failures across SEQ

Sunday 27 January 2013

At 10am one of Mach’s DC’s (Cooroy) was unexpectedly impacted by cascading failures caused by Energex power services (arising from severe weather) and sufficient tertiary/independent redundancy services did not engage automatically.

Mach staff arrived quickly onsite and determined a way to workaround the combined set of circumstances hindering power flow to all circuits within the DC; with equipment installed from 11am and all services restored within 30mins.

Throughout this time, customer services operating with multi-DC high availability solutions (e.g. Exchange Email) were unaffected.

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