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Saturday 30 Jan 2016 – Supercell Storms cause Electricity & Telco widespread failures

Saturday 30 Jan 2016

Overview

SEQStorms

From late in the afternoon on Friday 29th January, major and intensive thunderstorm activity has disrupted power &/or telco utility services across South East Queensland (SEQ) and the NSW Coast. This has impacted one Mach site and several Client Sites over the past 24 hours.

Energex has reported 12,135 outages/incidents!

Mach staff have worked continuously through last night and today addressing various issues arising, including repairing damaged UPS systems, supplementary generators, supervising subcontractors and basically getting electricity (and in turn ICT) operating again.

Mach’s Cooroy Data Centre (COY) has successfully completed during Saturday emergency maintenance to replace over $10,000 worth of UPS Battery Banks, following issues that presented coincident with major lightning strike activity (5pm-6.20pm Friday evening).

TIP: customers who have had ICT equipment damaged by lightning, Mach can assess and produce a Technical Inspection Certificate for you to forward to your Insurance Company for claim.

Further Details

  • Mach continues to, on behalf of our clients, lodge incident reports with Energex and Telco’s with information on where we suspect their outages are, but their restoration efforts are clearly hindered by the severity of the bad weather.
  • Mach will maintain its whole of business P1 Incident Status/Alert level until we believe all normal services are restored.
  • The Bureau of Meteorology’s (BoM) manager of extreme weather Philip King told news.com.au “the severe storm activity across the eastern seaboard was due to an “upper disturbance” over southeast Australia…we’re seeing another day — or probably two days — of widespread thunderstorm activity, with severe thunderstorms likely,” he said.

Clients can see the latest up to date information during this process online at: http://status.mach.com.au/

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