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Wednesday 18 Apr 2018 – Single upstream carrier Packet Loss Issue at NEW Data Centre

Wednesday 18 Apr 2018 Overview At exactly 11.18am this morning, Mach monitoring systems detected issues concerning a single upstream carrier that was experiencing 5-15% packet-loss intermittently every minute or so. All Mach infrastructure was first ruled out as having no issue nor any recent configuration changes. The issue was confirmed to only be affecting a […]

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Sunday 7 Jan 2018 – Meltdown & Spectre Report

Meltdown & Spectre Report This Post details the implications and status of the Meltdown & Spectre CPU vulnerabilities that have just been widely disclosed to the public. What is this about? Both are related and associated with taking advantage of the fact that processors execute instructions speculatively – for the purpose of faster computing performance. […]

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Notice: Microsoft Price Increases

Notice: Microsoft Price Increases Overview Microsoft has given notice that it is significantly increasing licencing costs across its products effective Jan 2018. Mach appreciates our Clients’ understanding that this is not a cost increase of Mach’s making – and that it is not one we can simply absorb. Pricing Impact All Customer Subscriptions that are […]

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Planned Maintenance Notice: Hosted Exchange Upgrades

Planned Maintenance Notice: Hosted Exchange Upgrades Overview Microsoft has released a number of security updates for their Exchange Email Platform that unfortunately, require restarting/rebooting of various servers. Mach appreciates our Clients’ understanding that scheduled maintenance is an essential activity to ensure the optimal continual running of Mach’s Data Centre facilities and in turn, our Client’s […]

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Tuesday 11 Jul 2017 – Carrier Edge Device Hardware Failure – affecting some Private WAN services

Tuesday 11 Jul 2017 – Carrier Edge Device Hardware Failure – affecting some Private WAN services Overview At exactly 3.20pm this afternoon, Mach monitoring systems detected a fault on one Carrier Fibre service into one of our Data Centres. This affected: One Internet service – which failed over via Mach’s ability to do so Private […]

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Wednesday 22 Mar 2017 – Widespread multi-carrier Peering/Packet Loss Issue

Wednesday 22 Mar 2017 Overview At exactly 7.12am this morning, Mach monitoring systems detected issues concerning multiple carriers that gave packet-loss issues to many sites across (at least) NSW and QLD. All Mach infrastructure was first ruled out as having no issue nor any recent configuration changes. Evidence was gathered and multiple HPIM (High Priority […]

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Planned/Emergency Maintenance Notice: On a Network Fibre Link at TCC

Planned/Emergency Maintenance Notice: On a Network Fibre Link at TCC (only) Data Centre Overview 1x of our upstream Telco Carrier fibre optic links at 1x of our Data Centres (TCC – TradeCoastCentral at Eagle Farm) has been intermittently delivering degraded quality services to Mach and our customers recently. Symptoms experienced by Mach and our clients […]

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Mach073 – Field Services / Service Desk Technician

Role ID Mach073 Position Title Field Services / Service Desk Technician Short Description An entry level, permanent employee position (based out of our Brisbane offices) that will contribute to the successful operation and provision of onsite field services and 1st Level technical support to Mach’s outsourced managed services clients and their end users, customers of […]

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