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Status Announcements

Wednesday 28 Sep 2016 – TPG widespread failures (data + voice)

Wednesday 28 Sep 2016 Overview Telecommunications provider TPG suffered a widespread outage of Internet/Data and eCall Voice network services, specifically between 5:04 pm to 11:45 pm. Mach detected the issues and tracked the associated impact on our customers via our 24/7 Enterprise Monitoring Platform and we have been relentlessly following up throughout and since to […]

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Saturday 13 Aug 2016 – Planned Maintenance Notice: COY DC Network Capability Upgrade

Planned Maintenance Notice: COY DC Network Capability Upgrade Overview To support increased growth and meet specific and increasingly sophisticated customer cloud hosting requirements, Mach will be implementing a planned capability upgrade to the Networking in our Cooroy (COY) Data Centre late in the afternoon of Saturday 13th Aug 2016. Further Details A significant network capability […]

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Wednesday 17 Feb 2016 – Cyber Security Alert: Banks targeted by SMS phishing scam

Cyber Security Alert: Banks targeted by SMS phishing scam This alert is based on cyber-security advice received from the ACMA: www.acma.gov.au Mach Technology is warning all customer mobile phone users of a persistent and sophisticated SMS phishing campaign currently underway that is targeting mobile banking customers in both Australia and New Zealand. What Does it […]

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Saturday 30 Jan 2016 – Supercell Storms cause Electricity & Telco widespread failures

Saturday 30 Jan 2016 Overview From late in the afternoon on Friday 29th January, major and intensive thunderstorm activity has disrupted power &/or telco utility services across South East Queensland (SEQ) and the NSW Coast. This has impacted one Mach site and several Client Sites over the past 24 hours. Energex has reported 12,135 outages/incidents! […]

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Saturday 9 Jan 2016 – Planned Maintenance Notice: TCC DC Network Capability Upgrade

Planned Maintenance Notice: TCC DC Network Capability Upgrade Overview To support increased growth and meet specific and increasingly sophisticated customer cloud hosting requirements, Mach will be implementing a planned capability upgrade to the Networking in our TradeCoast Central (TCC) Data Centre late in the evening of Saturday 9th Jan 2016. Further Details A significant network […]

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Monday 2 Nov 2015 – Follow-up Notice: Additional Infrastructure Project (due Findings of 19Sep TCC DC Power Grid Maintenance)

Follow-up Notice: Additional Infrastructure Project (due Findings of 19Sep TCC DC Power Grid Maintenance) Overview The entire Trade Coast Central (TCC) Industrial Park on 19 Sep 2015 (six weeks ago) underwent planned maintenance per this previous Status Announcement, where an unexpected issue arose with the intersection of ENERGEX and Generator backup systems, upstream of Mach’s […]

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Saturday 19 Sep 2015 – Planned Maintenance Notice: TCC DC Power Grid Maintenance

Planned Maintenance Notice: TCC DC Power Grid Maintenance Overview The entire Trade Coast Central (TCC) Industrial Park is undergoing planned maintenance to its dual-substation supplied power grid. This is planned to have no impact to any Mach services at our Data Centre (TCC DC), as backup electrical supplies (inc generator) will operate during the 10 […]

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Friday 2 May 2014 – Planned Maintenance Notice: COY DC Power Capacity Upgrade

Planned Maintenance Notice: COY DC Power Capacity Upgrade Overview To support increased growth and meet specific customer hosting requirements, Mach will be implementing a planned capacity upgrade to the central power systems in our Cooroy Data Centre (COY) in the evening of Friday 2 May 2014. Further Details A major power upgrade is scheduled for […]

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