Top Menu

Status Announcements

Wednesday 18 Apr 2018 – Single upstream carrier Packet Loss Issue at NEW Data Centre

Wednesday 18 Apr 2018 Overview At exactly 11.18am this morning, Mach monitoring systems detected issues concerning a single upstream carrier that was experiencing 5-15% packet-loss intermittently every minute or so. All Mach infrastructure was first ruled out as having no issue nor any recent configuration changes. The issue was confirmed to only be affecting a […]

Continue Reading

Sunday 7 Jan 2018 – Meltdown & Spectre Report

Meltdown & Spectre Report This Post details the implications and status of the Meltdown & Spectre CPU vulnerabilities that have just been widely disclosed to the public. What is this about? Both are related and associated with taking advantage of the fact that processors execute instructions speculatively – for the purpose of faster computing performance. […]

Continue Reading

Planned Maintenance Notice: Hosted Exchange Upgrades

Planned Maintenance Notice: Hosted Exchange Upgrades Overview Microsoft has released a number of security updates for their Exchange Email Platform that unfortunately, require restarting/rebooting of various servers. Mach appreciates our Clients’ understanding that scheduled maintenance is an essential activity to ensure the optimal continual running of Mach’s Data Centre facilities and in turn, our Client’s […]

Continue Reading

Tuesday 11 Jul 2017 – Carrier Edge Device Hardware Failure – affecting some Private WAN services

Tuesday 11 Jul 2017 – Carrier Edge Device Hardware Failure – affecting some Private WAN services Overview At exactly 3.20pm this afternoon, Mach monitoring systems detected a fault on one Carrier Fibre service into one of our Data Centres. This affected: One Internet service – which failed over via Mach’s ability to do so Private […]

Continue Reading

Wednesday 22 Mar 2017 – Widespread multi-carrier Peering/Packet Loss Issue

Wednesday 22 Mar 2017 Overview At exactly 7.12am this morning, Mach monitoring systems detected issues concerning multiple carriers that gave packet-loss issues to many sites across (at least) NSW and QLD. All Mach infrastructure was first ruled out as having no issue nor any recent configuration changes. Evidence was gathered and multiple HPIM (High Priority […]

Continue Reading

Planned/Emergency Maintenance Notice: On a Network Fibre Link at TCC

Planned/Emergency Maintenance Notice: On a Network Fibre Link at TCC (only) Data Centre Overview 1x of our upstream Telco Carrier fibre optic links at 1x of our Data Centres (TCC – TradeCoastCentral at Eagle Farm) has been intermittently delivering degraded quality services to Mach and our customers recently. Symptoms experienced by Mach and our clients […]

Continue Reading

Planned Maintenance Notice: Network Maint & Upgrades at all Mach Data Centres

Planned Maintenance Notice: Network Maint & Upgrades at all Mach Data Centres Overview Mach is taking the opportunity during our Clients “reduced activity” period of 24Dec16 – 8Jan17 to implement a rolling-series of well planned and tested minor changes and firmware updates to all Network, Server & Storage systems across our 4x Data Centre sites […]

Continue Reading

Wednesday 28 Sep 2016 – TPG widespread failures (data + voice)

Wednesday 28 Sep 2016 Overview Telecommunications provider TPG suffered a widespread outage of Internet/Data and eCall Voice network services, specifically between 5:04 pm to 11:45 pm. Mach detected the issues and tracked the associated impact on our customers via our 24/7 Enterprise Monitoring Platform and we have been relentlessly following up throughout and since to […]

Continue Reading