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Status Announcements

Sunday 16 Dec 2018 – Planned Maintenance Notice: NEW DC Power Grid Maintenance

Planned Maintenance Notice: NEW DC Power Grid Maintenance Overview Energex has advised Mach that it is completing planned power grid capacity increases to the area that provides the primary Mains electricity supply to our Newstead Data Centre (NEW DC). This work will include Energex interrupting supply of electricity for a period of time. No impact […]

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20 Oct 2018 – Planned Maintenance Notice: VoIP-PBX HA-Cluster Core Capacity Upgrades

Planned Maintenance Notice: VoIP-PBX HA-Cluster Core Capacity Upgrades Overview To support increased growth and meet specific and increasingly sophisticated customer High-Availability VoIP telephony requirements, Mach will be implementing planned capacity and capability upgrades across core physical infrastructure in our Data Centres starting on Sat 20th October commencing at 2pm. Further Details Most of the work […]

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8 Sep – 16 Sep 2018 – Planned Maintenance Notice: COY+SYD DCs Capability Upgrades

Planned Maintenance Notice: COY+SYD DCs Capability Upgrades Overview To support increased growth and meet specific and increasingly sophisticated customer cloud hosting requirements, Mach will be implementing planned capability upgrades across two of our Data Centres (Cooroy, QLD and Sydney, NSW) starting on Sat 8th September through to completion of works the following week Sunday 16th […]

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Thursday, 30 Aug 2018 – Telco Peering Network Outage/Packet-Loss

Thursday, 30 Aug 2018 – Telco Peering Network Outage/Packet-Loss Overview Mach detected a network performance quality issue (packet-loss) related to a small number of Customers that appear to traverse a particular peering point from one upstream carrier. The impact of “Packet-Loss” on normal use will be perceived as slower network performance or poor quality for […]

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Thursday, 5 Jul 2018 – minor packet loss on 1x PWAN service path (Telstra Wholesale)

Thursday 5 July 2018 – minor packet loss on 1x PWAN service path (Telstra Wholesale) Overview Mach detected a performance quality issue related to a small number of Customers that have a PWAN (Private WAN Service) that traverse a particular upstream fibre path provided by underlying infrastructure carrier – Telstra Wholesale. The issue commenced at […]

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Wednesday, 27 Jun 2018 – widespread/cascading telco failures

Wednesday 28 Sep 2018 – widespread/cascading telco failures Overview Multiple telco carriers have affected widespread outages and degradation of services via their failover links, affecting Internet/Data and Voice services – across QLD, NSW, VIC and SA. The issue first presented at 12.15pm and the worst impact appears to have been resolved by 1.15pm – however […]

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Planned Maintenance Notice: Web Hosting Servers Upgrade (Plesk)

Planned Maintenance Notice: Web Hosting Servers Upgrades (Plesk) Overview To support increased growth and meet specific and increasingly sophisticated security requirements for our customer shared web server hosting requirements, Mach will be implementing a planned capability upgrade to the various Plesk Servers we use at multiple Mach Data Centre sites at Friday 25th May 2018 […]

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Sunday 20 May 2018 – Planned Maintenance Notice: COY DC Network Capability Upgrade

Planned Maintenance Notice: COY DC Network Capability Upgrade Overview To support increased growth and meet specific and increasingly sophisticated customer cloud hosting requirements, Mach will be implementing a planned capability upgrade to the Networking in our Cooroy (COY) Data Centre during Sunday 20th May 2018. Further Details A tenfold network backhaul carrier capability upgrade is […]

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