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Forklift Migration to Next Generation of ICT environment for Hospitals

About the Client

  • Medical Industry
  • Specialist chain of hospitals
  • Operating across the greater Brisbane area

The Problem

  • Legacy IT applications were hindering business profitability and growth, because of poor performance, instability and a bad user experience
  • Major risk in no viable way to recover from old hardware failure or data corruption using unsupported old software
  • Not able to capitalise on new application technologies, as servers and operating systems were too old, slow and incompatible

How Mach Solved

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  • Overnight moved applications and operating systems off failing hardware and onto Mach’s Cloud Virtual Server platforms, including meeting all medical data confidentiality and security requirements
  • Updated to current versions of software and licenced via a monthly pay as you go model, utilised 24/7 Monitoring to ensure working well and “up”
  • Users migrated onto latest desktop software and environment, with single point of contact Mach Service Desk for any future ICT issues

And what did the Client say after Mach did this work?

“We have many years experience in operating clinical health services and we pride ourselves on exceptional customer service and patient care. Having previously operated with a Private WAN and a traditional on site IT provider we recently selected Mach Technology, following a lengthy tender process, to take our business into the outsourced Cloud computing era. The service has been exceptional. Expectations have been set and met and the user experience enhanced significantly. I am extremely pleased with our decision to partner with Mach Technology.”

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